ARENCIA
Arencia Eraser Shot Glycolic Acid Booster Serum and Soothing Cream
Arencia Eraser Shot Glycolic Acid Booster Serum and Soothing Cream
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All our products are 100% authentic and are sourced directly from official brands.
Shipping Policy
Shipping Policy
🚚 Shipping & Delivery
🇦🇪 UAE: 1–3 days · Free shipping on orders over 150 AED
( 20 AED applied on orders under 150 AED)
🌍 GCC: 5–8 days · Flat 70 AED
✈️ International: 7–10 days · Flat 200 AED
Duties & taxes outside the UAE are paid on delivery.
Refund Policy
Refund Policy
At Official K-Beauty (OKB), we prioritize the health, safety, and satisfaction of our customers. Due to the nature of beauty and skincare products, hygiene is a key concern, and for this reason, we have a strict no-return and no-refund policy except in cases of damaged or defective items.
Eligibility for Returns
We accept returns only if the product is received in a damaged or defective condition. To be eligible:
• The issue must be reported within 15 days of receiving the order.
• The item must be unused, unopened, and in its original packaging with all seals and labels intact.
• Any product that has been opened, used, or tampered with cannot be returned due to hygiene and safety reasons.
Non-Returnable & Non-Refundable Items
For hygiene and safety, we do not accept returns or issue refunds for:
• Opened or used products.
• Items purchased during promotions or sales.
• Products with broken seals, missing packaging, or signs of use.
• Orders returned due to a change of mind or personal preference.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 15 days of delivery with:
• Clear photos/videos of the product and packaging.
• Your order details and a brief explanation of the issue.
Once verified, we will offer a replacement or store credit. Refunds are only processed in exceptional cases at our discretion.
How to Contact Us
For assistance, please reach out to our team on hello@officialkbeauty.com
Whatsapp on +971555505727
By placing an order on our website, you acknowledge and agree to our Refund & Return Policy. We appreciate your understanding and cooperation in maintaining the highest standards of hygiene and safety.
Arencia Glycolic Acid Serum is a lightweight exfoliating serum designed to support smoother-looking skin and overall skin balance. This formula combines AHA (glycolic acid), BHA, and PHA to help gently refine skin texture and improve the appearance of uneven skin. The fast-absorbing texture allows for comfortable daily use without leaving a heavy or sticky residue. Enriched with ceramide, hyaluronic acid, and panthenol, it helps maintain hydration while supporting the skin barrier. Arencia Eraser Soothing Cream is a lightweight facial moisturizer designed to hydrate and comfort the skin. Enriched with Centella Asiatica and Ceramide, this formula helps support the skin’s moisture barrier while maintaining a balanced and healthy-looking complexion.
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